Duties & Responsibilities
Keep work area clean and neat at all times.
Must follow all Standards and Procedures as taught by legendary trainers, Head Therapist or Reception Manager.
To ensure that a high standard of service is maintained throughout the Spa.
Assist in the operations of all spa departments as required:
Front Desk
Spa Retail Area
Relaxation Area
Sluice Area
Fitness Center
Spa Suites
Report dysfunctional equipment to Spa Director
To maintain inventory of supplies for the operations of the spa
To attend daily line-ups, weekly and monthly spa meetings.
Will be expected to assist various demonstrations and events.
To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director.
Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Director.
Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
Assist in all areas of the spa as and when necessary.
To be adaptable and accountable for all actions.
Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Director.
Will be responsible for the maintaining the cleanliness of the entire Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness center and Treatment suites. These should be kept in a neat, tidy and sanitary manner in accordance with the Standards and Procedure and Health and Safety Standards.
Will have attention to detail and be able to arrange spa items in a decorative manner.
To assist in the smooth flow of the guests journey throughout the day.
Will be expected to aid therapists in setting up for treatments and clearing away after.
Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen.
Assist with cleaning of pool area outside of operating hours.
To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within the spa.
Courtesy to guests and other members of staff at all times.
To attend to guests in both the relaxation, waiting areas and fitness centre ensuring that they are comfortable as well as offering refreshments.
Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Manager.
Will greet each guest with a smile and acknowledge guest even in passing
Will proactively offer assistance to all spa guests when necessary
- Published date: March 26, 2019
- Modified date: June 10, 2019
- Region: New York
- City: New York
- Address: 80 Columbus Cir
- Phone number: 212-805-8800
- Views: 91
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